by Understanding the Root of the Conflict
The first step in resolving any conflict is to truly understand where the disagreement originated from. Taking time to listen to each individual involved, without judgment, and asking clarifying questions can help uncover misunderstandings, differing priorities or needs, and hidden triggers. Looking deeper than just the surface issue brings awareness that helps diffuse tensions and leads to creative solutions. Recognizing our own part in the conflict is also important, to acknowledge without becoming defensive. An open and empathetic discussion at this stage lays the foundation for resolution.
Conflict Resolution Solutions Finding Common Ground
Once the root of the Conflict Resolution Solutions is better understood, focus turns to identifying any shared interests, values or objectives between the parties. Even in major disagreements, there are often underlying connections that get obscured by the conflict itself. Looking for these points of commonality helps shift the discussion to a more constructive problem-solving mindset. Compromise becomes possible when each side recognizes the validity of the other’s perspective and concerns. Bringing the conversation back to mutual interests keeps it moving in a positive direction.
Generating Mutually Agreeable Options
With a shared understanding established, the creative process of option generation begins. Each individual puts forward potential resolutions, without initially critiquing ideas. Unusual or unconventional suggestions are welcome at this stage to break out of entrenched thinking. Combining aspects from different proposals helps craft hybrid solutions. The goal is coming up with a range of agreeable alternatives, not picking a winner yet. An environment of shared discovery without defensiveness is key. Compromise likely resides in blending interests in new combinations.
Conflict Resolution Solutions Evaluating Options Objectively
Once a number of potential Conflict Resolution Solutions have been identified, objective discussion turns to analyzing the pros and cons of each. Criteria for a fair and workable solution are established jointly. Both parties review options to determine how well interests on all sides could be met. Pragmatic considerations like feasibility, procedural fairness, sustainability over time and substantive fairness to all involved are some criteria to consider. Predicting potential implementation issues weeds out less viable ideas. Data and expertise brought to the discussion adds insight for evaluation.
Reaching a Mutually Agreeable Resolution
By narrowing down the options using objective screening criteria, one or more compromise solutions start to emerge with clear benefits for the individuals and work relationship. Checking in with all involved ensures any resolution found fully addresses underlying interests and concerns, so that it “feels” right for moving forward together. Agreement is reached through cooperation, not coercion. Follow up to ensure successful implementation helps cement stability. Small adjustments may later be needed, but the collaborative approach builds goodwill and ability to work through future issues constructively as well.
Maintaining Open Communication
Even after resolution, periodic check-ins help surface any issues before they escalate again and ensure the agreement stays effective over time. An open door to revisit aspects as needed demonstrates commitment to the working relationship and prevents small problems from growing. Recognizing positive progress also bolsters continued cooperation.
With open communication established as ongoing practice, conflicts tend to be addressed constructively before major damage occurs. A spirit of shared discovery and willingness to understand different perspectives serves as an effective long term conflict resolution model.
*Note:
1. Source: Coherent Market Insights, Public sources, Desk research
2. We have leveraged AI tools to mine information and compile it
